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Frequently Asked Questions
How do I arrange an appointment?
You can submit an enquiry through our website, by email or by telephone. Please provide your property postcode, details of the work required and your preferred appointment date.
Do I need to pay when submitting an enquiry?
No. Submitting an initial enquiry does not require payment. We will discuss your requirements, quotation and appointment arrangements before confirming the service.
How long does brickwork repair take?
The duration depends on the size of the affected area, the type of repair, site access and weather conditions. We will discuss the expected timescale when reviewing your project.
Do you replace individual damaged bricks?
Yes. We can assess individual cracked, damaged or weathered bricks and discuss suitable replacement options based on the surrounding brickwork.
Do you work on garden and boundary walls?
Yes. We accept enquiries for residential garden walls, boundary walls and other small-scale brickwork repairs, subject to an assessment of the work required.
What happens if additional repairs are needed?
If further work is identified during an assessment, we will explain the additional requirements and any revised costs. Additional work will only proceed once you have agreed to it.
